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A customer-first strategy is still vital for utilities

28 May

Putting customers first may be an old idea, but it’s becoming an increasing focus for many utilities and regulators that are joining the … Read more

WaterGroup and HZ Metering roll out NUmeter technology

24 May

WaterGroup, in collaboration with global manufacturer HZ Metering, will soon distribute a new smart water meter in the market – the … Read more

Australians are now saving on water costs

18 May

The cost of residential water bills in Australia has fallen for the first time in five years, according to the annual National Performance … Read more

A novel method for filter backwash performance assessment

3 May

By A Smith, H Botham and A Mohiuddin. First published in Water e-Journal Vol 3 No 2 2018.

Queensland Urban Utilities adopts new approach to optimise water treatment plant operations

1 May

Taking a ground up approach to optimising water treatment plant operations is one that Queensland Urban Utilities (QUU) has recently adopted, … Read more

Here’s how Gentrack helps utilities manage billing engines

27 Apr

With digitalisation offering new heights in customer satisfaction for the water industry, one software company has been helping utilities … Read more

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