How this utility changed customer behaviour with a simple text message 18 Feb When faced with the problem that 20% of its customers were receiving a final notice before paying their bills, Yarra Valley Water (YVW) went to … Read more
Drone technology is taking asset management to new heights 15 Feb The perspective provided by “eyes in the sky” is proving invaluable, but determining how drone technology can best be incorporated into … Read more
How this regional council introduced health-based targets for drinking water 5 Feb Health-based targets (HBT) help water utilities evaluate the safety of their drinking water, but a lack of resources and data can make … Read more
Carmel Krogh OAM on the future of Australia's water sector 4 Feb Australian Water Association (AWA) President-elect and Director of Shoalhaven Water, Carmel Krogh, has been awarded a Medal of the Order of … Read more
SA Water improves outcomes for 1.7 million customers 31 Jan A focus on getting the basics right has led to continual improvement for SA Water, with the utility’s latest report card showing an 8% drop in … Read more
How much is rework costing your water business? 29 Jan Rework during the construction process costs utilities more than time and money – research shows it also puts workers at risk.
