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WATER SOURCE

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How this utility changed customer behaviour with a simple text message

18 Feb

When faced with the problem that 20% of its customers were receiving a final notice before paying their bills, Yarra Valley Water (YVW) went to … Read more

How this regional council introduced health-based targets for drinking water

5 Feb

Health-based targets (HBT) help water utilities evaluate the safety of their drinking water, but a lack of resources and data can make … Read more

Lessons from NZ's 2016 Havelock North water supply outbreak

16 Jan

By N Roberts, J Graham and A Watson. First published as an Ozwater'18 Conference Paper.

Data visualisation: The new currency of the water industry

16 Jan

By M Rippon, P Davis and S Daniels First published as an Ozwater'18 Conference Paper.

Next generation water efficiency: Looking over the horizon

15 Jan

By S Fane, A Turner, J Falletta and A White. First published as an Ozwater'18 Conference Paper.

Sydney Water’s customer hub: Towards an enhanced customer experience

15 Jan

By J Hiscock, D Cash and C Matchett. First published as an Ozwater'18 Conference Paper.

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Asset Management

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Indigenous Engagement

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Climate Change

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Wastewater Treatment

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Water Treatment