Sydney’s Tank Stream tour 12 Dec Australia's oldest piece of European water infrastructure is still in service as a stormwater drain – and in demand as a tourist attraction.
Sydney Water's customer experience design program 15 Jun By M Storey, A Nair, J Isben, R Davies and D Kernahan. First published in Water e-Journal Vol 1 No 3 2016.
Implementing smart water meters to effect behavioural change 4 Apr A WA research project is delivering encouraging results on the power of smart water meters to drive effective behavioural change.