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How this utility changed customer behaviour with a simple text message

18 Feb

When faced with the problem that 20% of its customers were receiving a final notice before paying their bills, Yarra Valley Water (YVW) went to … Read more

Canberra residents encouraged to fill up on top drop for free

25 Jan

Icon Water has partnered with ACT Health to help residents stay hydrated as Canberrans suffer through sweltering temperatures this summer.

Melbourne water sector taps into Indigenous knowledge

21 Nov

Melbourne’s water businesses have come together to encourage Indigenous Australians to participate in the water industry.

Creating community connections through data

16 Nov

Many water utilities are now harnessing customer insights to inform decision-making and, at a broader level, are prioritising … Read more

How can the water industry better collaborate with Indigenous Australians?

7 Nov

Millennia before the arrival of Europeans, and for thousands of generations, Indigenous Australians have called the driest inhabited continent … Read more

Local knowledge vital to success of new flood research centre

4 Oct

The northern New South Wales town of Lismore has emerged from the devastation of Cyclone Debbie with a new National Centre for Flood Research … Read more

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Latest Industry News-Tag-Asset Management

Asset Management

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Indigenous Engagement

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Climate Change

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Wastewater Treatment

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Water Treatment