Progressing reconciliation through Indigenous partnerships within Australian water utilities 11 Apr By M Thomas, D McKinnis and S Brown.[1] First published in Water e-Journal Vol 4 No 1 2019.
Utility customers willing to pay more for liveability projects, study shows 4 Mar Hunter Water’s largest ever residential customer survey has shown its customers are willing to pay more for projects that benefit the community.
Victoria home to world’s (second) best tasting tap water 26 Feb The buzz might be about “Green Book” being named best picture, but Wannon Water is celebrating its own win at the Academy Awards of water.
Does Australia need recycled water ambassadors to change public perceptions? 25 Feb What’s an engaging way to get customers to embrace recycled drinking water? Use it to brew beer.
Increasing water literacy in our communities 20 Feb It’s the start of another year and if you haven’t done it already, you are probably starting to think about what you want to get out of the … Read more
How this utility changed customer behaviour with a simple text message 18 Feb When faced with the problem that 20% of its customers were receiving a final notice before paying their bills, Yarra Valley Water (YVW) went to … Read more