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How can utilities keep up with changing customer expectations?

6 Jul

An online bill simulator is helping one utility better understand customer expectations by letting residents make choices about which water … Read more

How one small water utility boosts value for customers

30 Jun

A new report found residents serviced by a small NSW water utility pay well below the national median. How do they provide great value at a low … Read more

Bottled water is booming, but what does its popularity mean for water utilities?

15 May

Bottled water has risen through the ranks to become a part of our daily lives, despite the top-shelf standards of Australia’s tap water.

WA pushes major water boost in remote communities

10 Jan

Water services in ten remote Aboriginal communities will receive an historic upgrade under a West Australian government program.

Current issues in water demand models being used in Australia: A survey

16 Dec

By R Sarker and S Gato-Trinidad. First published in Water e-Journal Vol 2 No 1 2017.

Rainwater harvesting tanks save consumers millions

13 Apr

Australian governments are being encouraged to make rainwater harvesting a priority after recent research demonstrated the financial rewards.

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Asset Management

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Indigenous Engagement

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Climate Change

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Wastewater Treatment

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