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Week in water: updates from across the water community

1 Nov

This week in water, the State of the Climate Report confirms significant shifts in Australia’s climate, while CSIRO marks a historic step … Read more

Applying digital-metering data to reduce customer usage

13 Apr

Domestic digital metering offers highly granulated data about customer usage patterns, but can this insight be leveraged to motivate more … Read more

People-first approach key to outstanding customer service

9 Mar

When it comes to providing outstanding customer service, customers’ needs are key, but one Victorian utility recently recognised … Read more

Use customer insights for discretionary services

14 Apr

Organisations — across all industries, including beyond water — are increasingly adopting customer-centric approaches that emphasise service … Read more

Digital transformation for Yarra Valley Water

26 Mar

While customer-facing innovations get most of the attention, back office improvements offer some of the most exciting digital transformations … Read more

How the IoT is changing water consumption

29 Jan

A successful customer portal pilot in Victoria has allowed customers to access near real-time water usage data.

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Latest Industry News-Tag-Asset Management

Asset Management

Latest Industry News-Tag-Indigenous Engagement

Indigenous Engagement

Latest Industry News-Tag-Climate Change

Climate Change

Latest Industry News-Tag-Safety

Latest Industry News-Tag-Watewater Treatment

Wastewater Treatment

Latest Industry News-Tag-Water Treatment

Water Treatment