Real-time water data is revolutionising how utilities manage their networks 25 Aug It’s a digital world out there, with artificial intelligence, real-time data insights and digital innovation paving the way for transformation. … Read more
Digital metering hands control to customers 16 Apr B Nitschke, A Rohde. First published in Water e-Journal Vol 6 No 1 2021.
Use customer insights for discretionary services 14 Apr Organisations — across all industries, including beyond water — are increasingly adopting customer-centric approaches that emphasise service … Read more
Customer Experience Award (sponsored by WSAA) Finalists 6 Apr The winner of the National Customer Experience Award will soon be announced at Ozwater’21.
Your Associations join forces to provide more value for the water industry 16 Feb The Australian Water Association (AWA) and Water Services Association of Australia (WSAA) have a long-standing partnership and have been … Read more
IoT as a digital enabler of a hyper-connected water utility 12 Sep By C Prackwieser, D Cash and M Wassell. First published in Water e-Journal Vol 4 No 3 2019.