Louise Dudley to farewell Urban Utilities after decade as CEO

Following a decade of leadership, Urban Utilities CEO Louise Dudley will conclude her time at the head of the utility in August 2022. 

Dudley has been recognised for her exemplary leadership within the water sector, having led Urban Utilities’ transformation and serving on several Australian and international peak bodies, Urban Utilities Chair Bronwyn Morris said.

“Next year will mark a decade as CEO for Louise and I’d like to acknowledge the outstanding contribution she has made in the transformation of Urban Utilities into an innovative, customer-focused organisation,” Morris said.

“We’re pleased Louise will continue as CEO for another 12 months to oversee the delivery of a number of strategic projects and priorities and ensure a seamless transition to her successor.

“We remain excited for the future and look forward to building on our organisation’s strong foundations and continuing to deliver for our customers and community.”

"A reputation for innovation"

Dudley was instrumental in the formation of Urban Utilities in 2010, which involved the merger of five local council water businesses in South East Queensland to establish one of Australia’s largest water utilities.

Dudley said she is proud of the utility and the innovative approach the Urban Utilities team has taken towards servicing the community.

“I’m extremely proud of the team that we have at Urban Utilities. Together, we have created a high-performing culture with a strong focus on customer service, enhancing our community and environment, and improving the wellbeing and safety of our employees,” Dudley said.

“We have also built a reputation for innovation. We’ve been recognised twice nationally in the most innovative company list, and we’re an invited member of the Leading Utilities of the World, with a world leading innovation precinct at Luggage Point.”

After leaving Urban Utilities, Dudley is looking forward to new professional opportunities, including taking on board and advisory roles, and continuing to serve as President of the Australian Water Association and as a Director of Water Services Association of Australia, WaterAid and WaterStart Nevada.

Urban Utilities will commence the process of selecting the next CEO within the next month.