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How this utility changed customer behaviour with a simple text message

18 Feb

When faced with the problem that 20% of its customers were receiving a final notice before paying their bills, Yarra Valley Water (YVW) went to … Read more

Rebuilding Australia’s lost oyster reefs

8 Feb

The Great Barrier Reef might get the most attention, but it’s Australia’s shellfish reefs that are the country’s most threatened ecosystem.

How this regional council introduced health-based targets for drinking water

5 Feb

Health-based targets (HBT) help water utilities evaluate the safety of their drinking water, but a lack of resources and data can make … Read more

How much is rework costing your water business?

29 Jan

Rework during the construction process costs utilities more than time and money – research shows it also puts workers at risk.

From biosolids, big things grow for utilities

23 Jan

Engineer and keen gardener Todd Williams has been spreading the word about the benefits of biosolids for the past 38 years. Now, as a principal … Read more

DC Water’s blooming biosolids business

21 Jan

DC Water might not be the first water business to turn sewage into a usable product, but it is quickly becoming a successful example of the … Read more

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Asset Management

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Indigenous Engagement

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Climate Change

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Wastewater Treatment

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Water Treatment