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Program & Networks > Specialist Networks (for members) > Water Retail >
  • The Water Retail Specialist Network is a network for those working in the areas of water retailing, billing and customer communications. The network aims to support those in the field by strengthening expertise through the sharing of industry knowledge. Focus areas of the network include water retailing, billing, customer communications and customer service.  


    Key activities include: 

    • Sharing of retail function challenges and implemented solutions 
    • Sharing of upcoming issues in the retail water sector including information sharing engagement with regulators and stakeholders 
    • Sharing of new systems and technologies appropriate to the retail function
    • Networking activities aimed at increasing communication and sharing of knowledge amongst members 
    • Bringing in expertise from other retail industry sectors to share knowledge of problems and solutions which may be applicable to the water sector  


    To join this network you must be an AWA member. 


    If you have any questions about this network, or others, please contact the Water Retail Specialist Network Coordinator Antonia Curcio.  








    Join the Water Retail LinkedIn group

    AWA would like to engage the wider specialist network members with activities. To do so we are encouraging all network members to join the specialist network LinkedIn group. To access the Water Retail LinkedIn group visit the Australian Water Association Group and view the sub-groups.



    Water Retail Newsletter - April 2015

    To find out when our next event is being held, please contact us at 

    More AWA events can be found here


    Got any ideas for our network? We are driven by our member's interests, so why not send us an email and let's see what we can do!