New water technology to predict problems before they happen

Posted 14 December 2016

Smart water technology trial A $4 million smart water technology trial will put Adelaide on the front foot to fix faults before they escalate, SA Water said. 

The trial will centre around the installation of flow, pressure and acoustic leak sensors that will feed information back to SA Water’s Operations Control Centre to improve real-time understanding of the water network.

SA Water Chief Executive Roch Cheroux said the trial in Adelaide's CBD was part of the utility's commitment to being more responsive to customer needs. 

“Nobody likes disruption, and we want to be more proactive,” he said. 

“The roll-out of this technology is a first step in ensuring we can act quickly to limit potential impacts on our customers and the community.”

Four water quality sensors, 30 pressure meters, 10 flow meters and 150 acoustic leak detectors will be installed. 

An additional 100 smart meters will be rolled out to large businesses in a bid to help them improve water efficiency and keep water bills down.

“Smart technology will help us be a smarter business – we'll have a better understanding of how our water network is operating on any given day and that will lead to better outcomes for our customers into the future,” Cheroux said. 

It's hoped use of the water technology will allow SA Water to take immediate action on critical issues, predict future needs, build a more reliable and efficient network, and work with customers to reduce network impacts.

The sensors and meters are due to be installed by the end of June 2017, and the full benefits are expected to be realised in early 2018.

South Australia's Water and the River Murray Minister, Ian Hunter, welcomed the move. 

“This latest investment by SA Water shows the utility is moving towards the future through innovation and adopting emerging technologies to further improve their services to customers,” he said. 

“I look forward to the establishment of a smart network in the CBD that will deliver real benefits to SA Water customers and the wider community.”